Return Policy

As part of our commitment to customer service, Beauty Ateliers offers a fair return policy. If you are dissatisfied with any product purchased through our site, you may return the item(s) for an exchange or refund within 5 days of receiving the order. All returns must be received within 15 days in order to receive a full refund. Please be advised that prior authorization is required on all returns. Any returns sent to us without return authorization cannot be accepted. Return acceptance is at the sole discretion of Beauty Ateliers.

If returning an item(s), you must include all parts, pieces and printed materials in order to be eligible for a refund.

Also, to ensure that your returns are received by Beauty Ateliers, please make sure to add insurance to your parcels through your preferred mail delivery service.

Shipping fees are only eligible for refund when the original items were either shipped incorrectly by DermStore or damaged. All other shipping fees are nonrefundable.

Shipping costs are non-refundable.

To receive authorization for a return, please contact Beauty Ateliers . Please allow up to two weeks for the return to be processed, at which time a credit or exchange will be made.